![]() Customers are advised to apply the recommended remediations to mitigate any possible risk. The following products have not been demonstrated to be affected but may be affected. Please refer to the following KB article for patch instructions: Symantec VIP Authentication Hub ( separate from Symantec VIP)Īpply the Log4j patch available on Support Downloads. Symantec Privileged Access Manager Server Control Please refer to the following KB article: Symantec Identity Governance and Administration ![]() All other customers must upgrade to 4.6.8. The product patch is only supported for versions 4.6.0 and above. Symantec Endpoint Detection and Response (EDR) On-premise Please refer to the following KB article. If a CVE is not listed, the product or version is not known to be vulnerable to it. The following products and product versions are vulnerable to the CVEs listed. A remote attacker, who can trigger Log4j to log crafted malicious strings, can execute arbitrary code on the target system. Symantec products may be susceptible to a flaw in the Apache Log4j 2 library JNDI lookup mechanism. Control Compliance Suite Vulnerability Manager.Control Compliance Suite Virtualization Security Manager.Control Compliance Suite Standards Virtual Server.Control Compliance Suite Standards Server.Control Compliance Suite Standards Network Devices.Control Compliance Suite Standards Module.Control Compliance Suite Standards Middleware.Control Compliance Suite Standards Database.Control Compliance Suite Policy Manager.Control Compliance Suite Directory Services.Control Compliance Suite Databases Oracle.Control Compliance Suite Assessment Manager.CA Single Sign On SOA Security Manager (SiteMinder).CA Single Sign On Secure Proxy Server (SiteMinder).CA Single Sign On Federation (SiteMinder).CA Privileged Identity Management Endpoint (PIM).CA Privileged Access Manager - Server Control (PAMSC).CA API Gateway Enterprise Service Manager (Layer 7).For best results using the external keyboard, it is recommended that the latest BIOS be downloaded and installed from the following location: Dell Support / Drivers & Downloads under the BIOS category for your Venue 11 Pro (7130). ![]() If using a system password is not an option, then an external wired keyboard needs to be attached to authenticate and use the Symantec Encryption Desktop software. The user will be presented with the system password prompt at boot-up after entering this password, the system should then proceed to the Symantec Encryption Desktop authentication and the credentials to finish the process can be entered. This will load the keyboard driver before the pre-boot authentication process. Per Symantec support: "Tablets and any systems without a wired or OEM-supplied attachable keyboard are not supported."Ī possible workaround to resolve this issue is to connect the Venue 11 Pro to the optional keyboard dock, then setup a system password in the tablet's BIOS settings. On the Venue 11 Pro (7130), the onscreen virtual keyboard is not available before the pre-boot authentication process and the credentials needed for the Symantec Encryption Desktop software can not be entered. Symantec Encryption Desktop 10.3.2 unable to access virtual keyboard for login on the Venue 11 Pro (7130)Īfter installing and enrolling the Symantec Encryption Desktop software, on reboot the software asks that credentials (user name and password) be entered to finish the authentication process. This article provides information on the Symantec Encryption Desktop 10.3.2 unable to access virtual keyboard for login on the Venue 11 Pro (7130). ![]()
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